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It is the phone version of the paper punch card you already know, also called a stamp card or rewards card. With Estampo the card is saved in Apple Wallet or Google Wallet (the same app where your customers already keep boarding passes and tickets) and the stamps update themselves every time the customer comes back.
Do my customers have to download an app?
No. Neither your customers nor your team install anything. The customer scans a QR code with the phone camera, types a name and an email, and the card is saved to the wallet that already ships with the phone.
Does it work on both iPhone and Android?
Yes, on both. On iPhone the card is saved to Apple Wallet and on Android to Google Wallet. If a customer has a phone that supports neither, they still get a web card that works from the browser.
How much does Estampo cost?
One location is free forever, with your first 100 customers on a native wallet card and unlimited stamps. The Pro plan is 14.99 US dollars per month per location and adds unlimited cards, up to 3 devices per location and campaigns.
How long does it take to get my program running?
About two minutes. You create the account, upload your logo and choose how many stamps a reward is worth. Estampo gives you the QR sign ready to print and you can stamp your first customer right away.
What happens if the internet drops at my location?
The line keeps moving. The scanner stores stamps on the device and syncs them as soon as the connection is back, so nobody waits at the counter and nothing has to be written down on paper.
Does Estampo help me get Google reviews?
Yes. After a customer redeems a reward, which is when they are happiest, Estampo sends a single message with a direct link to your Google listing. A review is never rewarded with stamps or points, because Google’s policies forbid it and a penalized listing costs far more than a handful of reviews.
Who can see my customers’ data?
Only you. The team members who stamp see just the customer’s name and how many stamps they have; never the email or the phone number. The data is yours and you can export it to CSV whenever you want on the Pro plan.
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